Refund policy

7-day money-back guarantee

If TrippyDory Pro isn’t for you, ask for a refund within 7 days of your first payment for a subscription or a trip pass, and you get your money back in full, no questions asked.

• This covers the first payment of a subscription, and each trip pass.
• Renewals of a subscription aren’t refunded, but you can cancel at any time so it doesn’t renew. Pro then lasts until the end of the period you’ve paid for.
• Once refunded, the subscription or trip pass ends straight away.

How to ask

• Bought on the web: our order process is conducted by our online reseller Paddle.com, which handles refunds. Use the link in your Paddle receipt, or email us at trippydory@gmail.com and we’ll arrange it.
• Bought in the Android app: payments there are made through Google Play, so refunds go through Google Play too. Ask within 48 hours in Google Play under Payments & subscriptions, or after that, email us and we’ll help within the same 7 days.

Refunds go back to the way you paid, usually within 5 to 10 working days.

Your legal rights

This policy doesn’t limit any right to a refund you have under the consumer law of the country where you live. See also the terms of service.